Privacy Policy

Effective Date: May 16, 2026

Superstar Detective LLC, with our registered website at superstardetective.com and developed by Superstar Detective, is committed to protecting the privacy and security of our clients, website visitors, and all individuals whose information we may process in the course of delivering our professional services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you interact with our website or engage our services. This includes information submitted through contact forms, email correspondence, telephone calls, or in-person consultations. The types of information we may collect include your full name, email address, telephone number, company affiliation, job title, physical address, and any other details you choose to share in your inquiry or project description.

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through standard internet protocols. This includes your IP address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, time spent on each page, and other diagnostic data. This information is used solely for website performance optimization, security monitoring, and aggregate analytics. It does not identify you individually unless combined with other data you have provided.

1.3 Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors originate. Cookies are small text files stored on your device by your web browser. You may configure your browser settings to decline cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain website features.

1.4 Client Engagement Data

In the course of providing professional services, we may receive, process, or generate technical data, system configurations, forensic evidence, and other information as necessary to fulfill our contractual obligations. All such data is handled in strict accordance with client confidentiality agreements and professional ethical standards.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our services
• To prepare proposals, statements of work, and engagement documentation
• To deliver the professional services you have requested or contracted us to perform
• To communicate with you regarding project status, deliverables, and related matters
• To process payments and maintain accurate billing records
• To improve our website performance, content, and user experience
• To detect and prevent fraudulent, unauthorized, or illegal activity
• To comply with legal obligations, court orders, and regulatory requirements
• To enforce our Terms of Service and protect our legal rights

3. Legal Basis for Processing

We process personal information on the following legal bases: the performance of a contract with you or your organization, compliance with our legal obligations, our legitimate business interests in providing and improving our services, and, where applicable, your explicit consent. Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

4. How We Share Your Information

4.1 Service Providers and Partners

We may engage trusted third-party service providers to assist in operating our business and delivering services. These providers may include cloud hosting services, payment processors, communication platforms, and professional advisors. All service providers are bound by contractual obligations to protect your information and to process it only in accordance with our instructions.

4.2 Legal and Regulatory Disclosures

We may disclose information if required to do so by law, court order, subpoena, or governmental authority. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a government request.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website of any change in ownership or the use of your personal information.

4.4 No Sale of Personal Data

Superstar Detective LLC does not sell, rent, lease, or trade personal information to third parties for their marketing or commercial purposes. We treat your data as confidential business information and do not monetize it.

5. Data Security

We implement and maintain administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of the information we collect and process. These measures include encryption of data in transit and at rest, access controls and authentication mechanisms, regular security assessments and vulnerability testing, employee training on data protection practices, and incident response procedures.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is absolutely secure. We cannot guarantee absolute security, but we are committed to responding promptly to any suspected data breach and notifying affected parties as required by applicable law.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Retention periods vary depending on the nature of the information and the context of our relationship with you. Client engagement records are retained in accordance with professional standards and legal requirements. Website analytics data is typically retained for a period of 26 months. When information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access — You may request confirmation of whether we process your personal data and, if so, obtain a copy of that data.
• Right to Rectification — You may request that we correct inaccurate or incomplete personal data we hold about you.
• Right to Erasure — You may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
• Right to Restrict Processing — You may request that we limit the processing of your personal data in certain situations.
• Right to Data Portability — You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object — You may object to processing of your personal data based on our legitimate interests.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within the timeframe required by applicable law and may request verification of your identity before processing your request.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under the age of 18 has provided us with personal information, we will take prompt steps to delete such information from our systems. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

9. International Data Transfers

Our operations are based in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our website or services, you acknowledge and consent to such transfers. We take appropriate measures to ensure that any international data transfers comply with applicable legal requirements and that your data remains protected.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will post the updated policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any modifications indicates your acknowledgment of the updated terms.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below. We take all privacy matters seriously and will respond to your inquiry as promptly as possible.